Shipping policy

Shipping Policy

Order Processing Time

  • All orders are processed and dispatched within [1–3] business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive a notification with a tracking number once your order has shipped.

Shipping Rates & Delivery Estimates We offer standard shipping to the US, Mexico, and worldwide. Estimated delivery times are as follows:

  • United States: [7–12] business days

  • Mexico: [10–18] business days

  • Rest of the World: [10–20] business days 

Note: Delivery times are estimates and may vary due to customs clearance, local carrier delays, or holiday peaks.

Order Tracking Once your order is shipped, you will receive an email containing a tracking number. Please allow 24–48 hours for the tracking information to update.

Customs, Duties, and Taxes [jiudicosmetic.com] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages & Lost Packages If you receive your order damaged or if the tracking shows delivered but you haven't received it, please contact us immediately with your order number at [info@proodmcosmetics.com] so we can assist you.

Contact Us For any questions regarding shipping, please contact us at:

  • Email: [info@proodmcosmetics.com]

  • Address: Room 323, 3rd Floor, Yunju Center, No. 2 Kangwei Road, Jiahe Subdistrict, Baiyun District, Guangzhou, Guangdong, China